FAQs

Find the most frequently asked questions below.

Do you deliver Worldwide?

Yes, we offer FREE worldwide shipping for our products! Please note that shipping times may vary depending on your location.

Do you provide tracking information for shipped orders?

Yes, we provide tracking information for all shipped orders. Once your order has been processed and shipped, you will receive an email with tracking details so you can monitor the progress of your delivery. (Please check the spam folder)

What payment methods are accepted?

We offer a variety of payment options. We accept Visa, MasterCard, Discover, and American Express cards. We also take PayPal and ShopPay.

What is your Return Policy?

You can return your order within 30 days of receipt. Please make sure the products are in their original condition.

How can I contact customer service?

If you have questions or some concerns, please email us at info@astara-store.com